Terms and Service

Welcome to Nettoyage D’Amato. Before you book our services, we want to make sure you have a clear understanding of our terms and policies. Please take a moment to review the following information:

1. Service Agreements

By booking our residential cleaning services, you agree to abide by the terms and conditions outlined on this page. These terms constitute a legally binding agreement between you ([Client’s Name]) and Nettoyage D’Amato.

2. Booking and Payment

• To schedule a cleaning appointment, you can contact us through our website, phone, or email.
• Payment is due upon completion of the cleaning service, unless other arrangements have been made in advance.

3. Pricing and Quotes

• Our pricing is based on the type of cleaning service, the size of your home, and any additional services requested.
• Quotes provided are estimates and may vary depending on the actual condition of your home and specific cleaning requirements.

4. Cancellation and Rescheduling

• If you need to cancel or reschedule a cleaning appointment, please notify us at least 48hrs in advance to avoid any cancellation fees.
• We understand that unforeseen circumstances can arise, and we will do our best to accommodate your needs.

5. Access to Your Home

• You may provide us with a key, access instructions, or be present during the cleaning. We prioritize your security and privacy.
• If you choose not to be present, we recommend securely storing any valuables or sensitive items.

6. Pet Policy

• We are pet-friendly and will work with you to ensure your pets are comfortable during our visit. Please inform us of any specific needs or concerns.

7. Satisfaction Guarantee

• Your satisfaction is our top priority. If you’re not satisfied with any aspect of our service, please contact us within 24hrs of the cleaning, and we will make it right at no additional cost.

8. Liability

• We take great care in cleaning your home, but accidents can happen. We are insured and will address any accidental damages promptly and professionally.

9. Privacy Policy

• We respect your privacy and will not share your personal information with third parties. Please refer to our Privacy Policy for more details.

10. Changes to Terms and Policies

• We reserve the right to update our terms and policies as needed. Any changes will be communicated to you in advance.

By booking our services, you acknowledge that you have read, understood, and agreed to these terms and policies. We look forward to providing you with exceptional residential cleaning services and creating a cleaner, more comfortable living environment for you.

If you have any questions or concerns regarding our terms and service, please do not hesitate to contact us. Thank you for choosing Nettoyage D’Amato.